» Acceptable Content and Usage Policies
» Domain Name Agreements and Transfer Policies
» Billing, Renewal, & Cancellation Policies
» Consequences of Violation

By using our web hosting services, you agree to comply with our policies.

Liability
Sitewarehouse is not liable in any way for the content posted, opinions expressed, or actions of the users of our services. Any concerns about the above should be sent directly to our Admin Department via e-mail admin@Sitewarehouse.com.

Interpretation
The provisions of this Policy are intended as guidelines and are not meant to be exhaustive. Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited. Sitewarehouse reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill.

Modification
Sitewarehouse reserves the right to add, delete, or modify any provision of this Policy at any time without notice. We will be the sole arbiters as to what constitutes a violation of any of these provisions.

Reporting Network Abuse
Any party seeking to report any violations Sitewarehouse’s policies should contact our Abuse Department at abuse@Sitewarehouse.com.

Illegality in any form
This includes but is not limited to; unauthorized distribution or copying of copyrighted material, violation of U.S. and Canadian export restrictions, harassment, fraud, drug dealing, and other illegal activities. Any of the above will not be tolerated and will result in account suspension or deletion.

Provision of services to others through your hosting account.
This includes but is not limited to; provision of email addresses, Web Hosting, or storage space to people outside your organization or company, or to the general public. Unauthorized resale or use of Sitewarehouse features and/or services will not be tolerated.

Unacceptable Content Types
The following file formats are not allowed for storage on or distribution through Sitewarehouse services: .COM .MP3. We also do not allow Adult Content in any form, software distribution, or any form of file download service "software repositories". If you would like to know if we consider the content you wish to host acceptable, please call our offices.

Illegal Use
Sitewarehouse servers may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: "Software Repositories", "Pirated software", "Hackers programs or archives", "Warez", "Game Mods or Patches", Emulators"EMU", "Roms", "Irc Bots", "mp3", "Chat Sites/Servers", "Pornography", "TGP".

Misuse of System Resources
It is a violation for anyone who, including but not limited to, employs posts or programs which consume excessive CPU time, server memory, or storage space, permits the use of mail services, mail forwarding capabilities, POP accounts, or auto responders other than for their own account; or resale of access to CGI scripts installed on our servers. Sitewarehouse reserves the right to terminate any service or process that uses a disproportionate amount of any system resources immediately and without notice to the user.

Tortious Conduct
No one shall post defamatory, scandalous, or private information about a person without their consent, with intention to inflict emotional distress, or violating trademarks, copyrights, or other intellectual property rights.

Spamming
Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site.

It is contrary to Sitewarehouse policy for customers to use our servers to effect or participate in any of the following activities:

1. To post to any Usenet or other newsgroup, forum, e-mail mailing list or other similar group or list articles which are off-topic according to the charter or other owner-published FAQ or description of the group or list;
2. To send unsolicited mass e-mailings, if such unsolicited e-mailings provoke complaints from the recipients;
3. To engage in any of the foregoing activities using the service of another provider, but channeling such activities through a Sitewarehouse provided server, or using a Sitewarehouse provided server as a maildrop for responses;
4. To falsify user information provided to VisionIntegrated.com or to other users of the service in connection with use of a Sitewarehouse service.

System and Network Security
Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting.

Over Transfer Fees
Additional bandwidth is charged in increments of 1gb (one gigabyte). Additional bandwidth costs $8 (eight dollars) per gigabyte (rounded to the nearest gigabyte) per month over the monthly allowance. This will be billed monthly to any account that incurs over bandwidth charges.

Unlimited Services
At Sitewarehouse, we do not limit the amount of Data Transfer or Email Addresses on Unlimited Accounts unless it begins to degrade system performance. If your site has so much traffic that it affects other users, you should consider a Dedicated Server. If you have any concerns about the Unlimited Services we offer, please Email Us. We will be happy to answer any questions you may have.

Domain Name Transfer Restrictions
Under ICANN policy, we are prohibited from allowing the transfer of domain name Registrars during the first 60 days after initial registration of the domain name. This applies to ALL domain names, regardless of where they are purchased. We cannot transfer domain names to or from our system within this period. Beginning on the 61st day after the initial registration, the procedures for transferring domain names can be completed without restriction. The full ICANN policy concerning domain name registration can be found here.

Domain Name Transfer Notifications
Since there is no standard system in place for checking the status of domain name transfers between top level registrars, we do not guarantee that all domain name transfer will succeed. We make every effort to process domain name transfers quickly and completely. You may at any time contact our DNS Admin and request the status of your transfer. Should your transfer fail for any reason, you will receive a notice at the email address on file for your account with Sitewarehouse.

DNS Updates
Sitewarehouse is not responsible for Updating the DNS entries for transferred domain names. While we make every attempt to update these entries automatically, there are a number of reasons that this may not happen. You are responsible for making sure that the DNS Entries for your domain name are correct. If you have any questions, please contact our DNS Administrator via e-mail Domain and DNS Manager.

Note: Fees paid for Transferred Domain Names are not refundable if the transfer fails for reasons beyond our control. This includes, but is not limited to, timeout waiting for owner or registry approval, incorrect contact info in the whois record, and attempted transfers of domains that are not transferable for any other reason.

Renewal of your Hosting Account
Account renewal is automatic until cancelled by the account holder. All accounts will be renewed according to the term selected upon account signup. If you select the Quarterly Billing option for your account, you will be billed every three (3) months for a minimum of one year from the date of account creation. Billing will fall under the Boxx Software brand.

Incorrect Billing Information and Billing Failures
If your billing information is incorrect, or your Credit Card is denied for any reason upon automatic renewal, you will receive an email at the email address on file with us informing you of the problem. If you do not provide alternate payment arrangements within 7 days of that notice, your account will be suspended. You will have 14 days to resolve the situation and provide proper billing information. If we do not hear from you within 14 days, your account will be deleted from our system. Sitewarehouse is not responsible in any way for any loss of revenue or business due to account suspension or deletion.

Once you have updated your billing information and are ready to resolve your outstanding charge, we will bill you for the next recurring term according to your contract plus a daily charge of $0.625 (Sixty-Two and 1/2 cents) per day for the time between the billing failure and the resolution of the bill. Your account will then renew 1, 3 months or 1 year (according to your term) from the date of resolution.

Account Cancellation Notification
You must notify us via the Account Cancellation Form or in writing that you wish to cancel your account. Notification should be made at least 14 days prior to account renewal. If you do not notify us at least 14 days prior to your scheduled renewal date, your account will be renewed at the contract rate. Your account will then be cancelled at the end of the next billing cycle.

Account Cancellation Fees and Refunds
All account cancellations are subject to a $20 USD cancellation fee. If you purchased your domain name through Sitewarehouse and wish to retain the domain name after account cancellation, you will still be charged for the domain name registration fees at a rate of $15 USD per name, per year of registration. Should you decide to cancel your Web Hosting account before the end of your first billing term , there will not be any form of refund under normal operational procedures.

Credit Card Chargebacks
Should you decide to cancel payment in full for services via credit card chargeback, be advised that under these circumstances Sitewarehouse will assume and retain ownership of the domain name(s) you registered with us. If you would like to re-obtain these domain names after you place a chargeback request, you will need to pay a $100 fee per domain name, plus normal registration fees. If you feel that you are deserving of a refund for any reason, call our offices and we can resolve the matter to our mutual satisfaction.

When Sitewarehouse becomes aware of an alleged violation of its Acceptable Use Policy, Sitewarehouse will initiate an investigation. During the investigation Sitewarehouse may restrict Customer 's access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, Sitewarehouse may, at its sole discretion, restrict, suspend, or terminate Customer's account without notice or refund, and/or pursue other civil remedies.

If such violation is a criminal offense, Sitewarehouse will notify the appropriate law enforcement department of such violation.

Sitewarehouse will not issue payment refunds for any outages incurred through service disablement resulting from violations of this agreement.